At Plaistow Florist, we are passionate about delivering premium, hand-selected fresh flowers to every doorstep in Plaistow and the surrounding areas. As a trusted local florist for both households and businesses, our commitment is to ensure every bouquet and arrangement arrives vibrant, beautifully presented, and in peak condition. Our Fresh Flowers Guarantee means you can buy with confidence, knowing that customer satisfaction is at the heart of everything we do.
If your flowers or gifts arrive in less-than-perfect condition, we are here to help. In rare instances where blooms are damaged or wilted on arrival, please let us know as soon as possible—ideally on the same day of delivery. Simply provide clear details and photographs of the issue so we can swiftly resolve your concern. Your happiness matters to us, and prompt notification allows us to offer the best remedy.
Plaistow Florist promises a minimum freshness window for every flower arrangement we deliver. When cared for according to the accompanying instructions, our fresh flowers are guaranteed to last at least 5 days after delivery. Some delicate varieties may naturally have a shorter lifespan, but we always strive to select the freshest stems available so you enjoy long-lasting beauty. If you believe your flowers have not met this promise, please contact us promptly within the freshness window.
Your satisfaction is paramount. If there is an issue with your flowers or a gift, we offer two options for resolution:
To process refunds or replacements, we may request photographs or a short description to help us understand the issue and improve our service. We aim to investigate and resolve every valid complaint quickly and fairly.
If you have a concern or would like to make a complaint, our team is always ready to assist. Please reach out as soon as you notice any problem so we can address it effectively. Include details of your order and photographs if relevant. We will acknowledge your complaint promptly and keep you updated as we work towards a solution.
Plaistow Florist has proudly served our local community for years, delivering fresh, high-quality flowers with a personal touch. Whether you are a household or a business in Plaistow, you can count on our clear policies, open communication, and reliable service at every stage of your order.
Thank you for choosing Plaistow Florist for your flower needs. Your trust inspires us to keep delivering the very best in floral artistry and customer care.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
